Your picture day · what to expect

Your picture day, start to finish

From the day we book you to the day everyone has their photos. Nothing to install. A few quick things from you; we do the rest.

For: the school, daycare, studio or team we're photographing Covers: your email → your portal → details → schedule → picture day → photos
One email → your picture-day home → a couple of details from you → picture day → everyone gets their photos. Everything we ask of you happens in one place: your portal.
1

One email — your picture-day home

Once we've booked you, we send one email"You're booked! Here's your picture-day home."

It gives you your portal's address and your password. Sign in with those. That page is your home base for this picture day and every season after.

🔖Bookmark it. Everything below is on that one page, and you can reach us from it.
2

Your "Next steps" checklist

Your portal opens on "What we need from you" — a short list, in order.

  • ① Fill in your session details
  • ② Confirm your brand (colors + logo)
  • ③ Set up your picture-day schedule — some session types only (step 5)
  • ④ Your roster — the list of who's being photographed

Under "We're handling these — nothing needed from you": your agreement, your marketing materials, your finished photos.

🗂️More than one shoot this year? Each one gets its own card.
3

Tell us about your session

Step ① is a short form: how many people, your bell schedule, where we set up and park, whether you need a yearbook export, and anything else about your day.

📅A multi-day shoot? The form asks about each day. If someone else should answer, we can email the form to them.
4

Confirm your colors

Step ②: your brand colors and logo, so your posters look like you. Not sure? Tell us and we'll sort it out.

5

Setting up the schedule

It depends on the shoot. For most of you there's nothing to do.

  • A school picture day, or school sports where we run the daywe build the schedule from your roster.
  • Seniors, or any shoot where families pick their own time → you get a booking link and QR code in your portal; families book their own slot. You can see who's booked and who still needs to.
  • Sports where you'd rather lay out the day yourself → you (or your team parent) arrange the run of show — which teams go when — on a drag-and-drop page we send you.

For the first kind, step ③ shows as handled. Otherwise it opens the right tool.

6

The agreement

A short "here's what we'll do together" letter to sign electronically — not a deposit, not fine print. A copy files itself into your portal under Business documents.

7

Your roster

The roster is the list of who's being photographed — your students, athletes, dancers or children. We need it from you for every shoot. Without it we can't take photos. Two ways to get it to us:

  1. Upload it in your portal under "What we need from you" — a spreadsheet is perfect.
  2. Send it to us and we'll import it.

Then families sign up against it with a link or QR code we give you to share. What that does depends on the shoot:

  • Daycare → parents sign up. Your roster tells us who the children are; a parent says yes to pictures for their child and picks the room from your list.
  • Sports → families register. Your roster gives us names and teams; each family finds their athlete and gives us their contact details (and fixes a spelling or jersey number).

A sign-up never adds anyone to your roster — it only marks a name already on it. You can watch who's done it and who's still to come.

🏫A big district? If your district sends us rosters directly, we handle this — your portal will say so.

Once it's in, your portal's Roster tab shows the list with each person's online code. Fix a contact right on the row — we're told when you do. Two downloads sit above it: Roster + codes and Contact data.

8

Your marketing materials

We design picture-day posters in your colors and drop them into your portal under Marketing Materials, ready for social media or your parent app. You get a note when they're ready.

9

Picture day!

We show up, set up, and photograph everyone. Our crew already has your schedule, where to set up, parking, and who to check in with.

10

Getting the photos

  • Families order prints & downloads online. We hand out gallery links, QR cards, or a printable "find your photos" sheet. Families never need your portal — they shop the store.
  • Your organization gets its files in the portal. Group photos, class composites, yearbook files and staff headshots land under "Your photos", by session — and you get an email when something new lands.
  • Staff get their own gallery, apart from the students'.
11

Anytime: message us & manage access

  • Message us right there — the Messages area in your portal.
  • See who at your organization has access, and ask us to add or remove someone.

When it's time for next season — a makeup day, spring pictures, rebooking — start it from your portal.

📸That's the whole journey. One email, one home base, a few quick things from you — and everyone holding their photos.